S&J Flowers S.A. secures your personal information from unauthorized access, use, or disclosure.
Privacy Policy

S&J Flowers S.A. collects several types of personal information during the course of the order. These are described below. You should refer to the rest of this Policy to see how we use, disclose, and protect information.

Information You Give Us:

We receive and retain any information you enter on our website or give us in any other way. We use the information provided to confirm and process your order, respond to your request, notify you of order availability problems and shipping delays, improving our services and expand our products. Basically, information that you provide allows for S&J Flowers S.A. to communicate with you.

Automatic Information:

We automatically receive and retain certain types of information whenever you visit our website. Like many sites, your IP address, type of browser, and the website from which you originated your visit are recorded automatically.

Information from Other Sources:

As you use our services and purchase our products, you may provide us with additional information. You may provide us with a user name, password, and/or response to a secret question. You may also provide us with information any time you communicate with a customer sales representative. You may also provide information in response to surveys we conduct. Any information connected directly to your identity is protected under this Policy.

Additionally, we collect information on data you submit about other individuals. This information includes the name and address of the recipient of the order. Please note that you are responsible for the submission, transfer and processing of all information submitted about third parties.

How do we limit the use of personal information?

The technology implemented on behalf of S&J Flowers S.A. is advanced. It is designed to supply us with the most complete, accurate, and up-to-date information possible. This equips us to serve you with the highest quality products and services possible. With using advanced technology comes greater ethical responsibility. All S&J Flowers S.A. associates are dedicated to the highest standards of service integrity. We also limit employee access to customer files. Only those who need to know have access to sensitive materials. Employees are educated about their ethical responsibility to customers. They understand that it’s their responsibility to protect your privacy.

Additionally, we carefully select suppliers and cargo companies who abide by the same service standards as us. With such providers, we have formed confidentiality agreements, under which S&J Flowers S.A.  holds these providers to the same standards to which we abide. We regularly monitor their compliance to our policies and procedures.

WE DO NOT DISTRIBUTE OR SELL OUR CUSTOMERS’ INFORMATION TO OUTSIDE PARTIES. S&J Flowers S.A. IS IN THE BUSINESS OF SELLING FLOWERS NOT YOUR INFORMATION.

Opting Out & Unsubscribe

If you no longer prefer to receive our promotional emails or newsletter, please follow the instructions for unsubscribing/opting-out as indicated at the bottom of the email. Although the changes to your account will be processed as quickly as possible within a reasonable amount of time, please understand that you may receive emails and/or newsletters until these changes have been processed. Also, note that opting-out does not apply to any communications necessary for the processing of your order.

Electronic Communications

Each time you visit sjflowers.com.co or contact us via email or chat, you are communicating with us electronically. We will communicate with you via email or posting notices on our site. Any and all agreements, notices, disclosures and other electronic mean of communications we utilize satisfy any legal requirements that such communications be in writing.